We understand that there are times you might not your any product, and we offer a 30 day window to return your product for a refund if in unused and perfect condition. If you would like to return your item, there is a 20% restocking fee, but you will be responsible for paying the shipping back to us, In order To get refunded you must contact us at email@example.com before returning the item for return instructions.
In order to exchange a product please contact us at firstname.lastname@example.org and we will process the exchange a 20% restocking fee may apply.
If you find your order is defective you need to contact us at I email@example.com with photos of the product (no need to return the item) we will immediately send out a new product.
Not as described or wrong product
If you find your order is defective you need to contact us at firstname.lastname@example.org with photos of the product we will provide a return shipping label once it’s tracking we will ship a new product immediately.
Change of mind: Change of Mind is not acceptable. No Any return Or Refund will Process.
Please Note! color or texture may be different from photo as each product is natural and handmade,
we usually ship immediately the orders
Therefore if you wish to cancel your order please contact us immediately will send a request by the processing department but we can't guarantee however you can always return the order once you received.
* All refunds will be issued after receiving the returned product and inspected it may take up to 7 business to reflect in to your bank account
We really try hard to make our customers satisfied